Frequently Asked Questions

SchoolENS (School Emergency Notification System) is a platform that allows schools to send instant SMS notifications to students, parents, and staff during emergencies, ensuring rapid and reliable communication.

SchoolENS enables schools to send emergency alerts via SMS (Text Message). Administrators can create messages, target specific groups, and send notifications instantly from any device.

No. SchoolENS is a cloud-based platform that works on any computer, tablet, or smartphone with internet access—no extra hardware required.

SchoolENS delivers SMS messages to the celluar carriers within seconds, ensuring timely notifications during emergencies.

Yes. You can schedule notifications for planned events such as early dismissals, weather closures, or safety drills.

SchoolENS provides real-time delivery tracking. If a message fails, the system will attempt a resend and notify administrators of any issues.

We offer flexible pricing plans based on school size. Visit our Plans & Pricing page for details.

Yes! You can upgrade or downgrade your plan at any time to fit your school's needs.

No, our fee's are outlined on our Plans & Pricing page. Optional add-ons are available for purchase if needed.

Yes. We use industry-standard encryption and comply with FERPA and GDPR regulations to ensure data privacy and security.

Only authorized school administrators and designated staff members can send alerts. Role-based permissions allow control over who can manage notifications.

SchoolENS securely stores contact information, but we do not sell or share data with third parties. Schools retain full control over their contact lists.

Yes, our API Integration feature allows schools to connect SchoolENS with existing student information and attendance systems.

We offer 24/7 customer support for emergencies and dedicated email/phone support for all other inqueries.

Yes, you can easily upload contacts via CSV files or manually add subscribers through the platform.